FAQ:
Welcome to our project creator FAQ.
Table of Contents
How does the community work?
Is Bakkoo affiliated with any crowdfunding site?
Which projects do we accept?
What are Bakkoo backer rewards?
How do I make a Bakkoo backer reward?
How is my Kickstarter project tracked?
How much will the community help my project?
How do I know which members backed my project?
When will my project go live & When are emails sent?
Why am I not receiving emails?
Have a question you don't see here?
Send us a message and let us know!
How does the community work?
Bakkoo is the Social Kickstarter Club. We bring crowdfund-loving people together. Bakkoo provides a place where they can connect with each other, find awesome Kickstarter projects like yours, and snag great reward deals.
We list your Kickstarter project on our site with backlinks to your original Kickstarter project listing. You create Bakkoo backer rewards which our members can receive for backing your project on Kickstarter. These rewards must not be publicly available in your original Kickstarter project offering.
We also do not deal with any pledge funds directly. All pledge transactions are safely made on Kickstarter.
Is Bakkoo affiliated with any crowdfunding site?
No, Bakkoo is a completely separate entity and is not affiliated with Kickstarter or any other crowdfunding site.
Kickstarter trademarks and other related content are owned by their respective companies.
Which projects do we accept?
We only accept Kickstarter projects at this time. Projects must have a clear funding goal, a completion date, and rewards that are offered to backers when they pledge money. We are looking at ways to accept other types of crowdfunding projects (like Indiegogo) in the future but cannot accept them for now.
What are Bakkoo backer rewards?
Bakkoo backer rewards are unique to the Bakkoo community. They are rewards you offer to our members for backing your Kickstarter project. These rewards must not be publicly available on Kickstarter.
A few Bakkoo backer reward examples are:
- Offering a higher discount (like 5-20% off) on a standard project reward.
- Offering "early bird" discounts after they are sold out.
- Offering a free item, t-shirt or other widget with a pledge.
- Offering a free upgrade to the next pledge tier.
For more examples, check out our Rewards Help page.
How do I make a Bakkoo backer reward?
Here are the steps you need to follow to make Kickstarter rewards for the Bakkoo community:
We often use the "Make a pledge without a reward" pledge level for our Bakkoo backer rewards. This will allow our members to pledge a set amount you define for the reward while keeping it secret!
You just need to remember that every Bakkoo member who pledges on Kickstarter using "Make a pledge without a reward" for the amount you set needs to be sent the reward you offered.
Follow these steps to setup your Bakkoo backer reward:
- Pick your project reward.
- On our project submission form, enter the reward chosen in the "Kickstarter project reward" text field.
- Remember that every Bakkoo member who pledges that amount needs to be given the offered reward.
Example:
- You decide that you want to offer Bakkoo backers a 5% discount on your "early bird" reward tier. The Kickstarter "early bird" price is set at $49.99.
- In the Bakkoo project submission form reward text field, you write,"Bakkoo backers receive 5% off of the 'early bird' pricing. Use the 'Make a pledge without a reward' and enter $47.49. Please add $5 for US shipping and $10 rest of the world."
- Bakkoo backers pledge $47.49 plus shipping depending on where they live.
- You download the .CSV list of backing Bakkoo members on your Bakkoo Project Creator Dashboard and ship those backers the "early bird" reward.
For more examples, check out our Rewards Help page.
How is my Kickstarter project tracked?
We sync your Bakkoo project listing with your Kickstarter project funding goal, backer counts, and time left. These numbers update automatically every 30 minutes. Please try clearing your browser cache and updating the page if the information is not displaying correctly.
How much will the community help my project?
This depends on your project. Many things factor into projecting how well your Kickstarter project will fund. Things like uniqueness, usability, technology, usefulness, and meeting backers' needs are part of the equation.
The best funding projects are very unique and cool!
How do I know which members backed my project?
You can track Bakkoo members who back your project in your Bakkoo project listing. They will show up under the Backers tab. If your project does not have a Backers tab, no one has backed it from Bakkoo yet.
You can download Bakkoo backer pledges on your Bakkoo Project Creator Dashboard. Go to your My Projects tab and select the project you would like to download the Bakkoo backer pledges from (hover your mouse over the project image). Click the Export Orders icon on the far right to download a .CSV file of the backing Bakkoo members' email addresses, Kickstarter usernames, and pledge information. If the download does not start and you are redirected back to your dashboard, you do not have any Bakkoo backers yet.
When will my project go live & When are emails sent?
Your Bakkoo project will go live on our Projects page as soon as it is approved after submission.
Our members receive new project email updates every night at 5pm EST. You should submit your completed Kickstarter project before this deadline if you would like your project in today's email. We also send out special reward announcement emails occasionally.
Why am I not receiving emails?
If you don't see our emails in your inbox, check your promotional, social, and spam folders.
We practice and follow all of the best email practices set forth by CAN-SPAM Act and take email privacy very seriously. We never share your information for any reason unless required to by law enforcement.
Be sure to whitelist our team@bakkoo.com email address and add us to your contact list so you'll receive all the community updates! Follow the whitelist instructions here: White Listing Emails.