Bakkoo LLC ("Bakkoo") operates bakkoo.com and may operate other websites. It is Bakkoo's policy to respect your privacy regarding any information we may collect while operating our websites.
Like most website operators, Bakkoo collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Bakkoo's purpose in collecting non-personally identifying information is to better understand how Bakkoo's visitors use its website. From time to time, Bakkoo may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Bakkoo also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on bakkoo.com projects/forums/blogs/pages. Bakkoo only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the projects/forums/blogs/pages where the comment was left.
Gathering of Personally-Identifying Information
Certain visitors to Bakkoo's websites choose to interact with Bakkoo in ways that require Bakkoo to gather personally-identifying information. The amount and type of information that Bakkoo gathers depends on the nature of the interaction. For example, we ask visitors who sign up at bakkoo.com to provide a username and email address. Those who engage in transactions with Bakkoo are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Bakkoo collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Bakkoo. Bakkoo does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
We may collect information from you:
- When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, country of residence, phone number, credit card information, Kickstarter and Indiegogo profile information, Bakkoo login and password, or other details to help you with your experience.
We collect this information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, use live chat, open a support ticket, enter information on our site, provide us with feedback on our products or services, and submit or back crowdfunding projects.
How We Use Your Information
We use the information we collect in the following ways:
- To keep your user account secure.
- To improve our website and monitor services in order to better serve you.
- To provide better customer service and follow up.
- To administer a contest, promotion, survey or other site feature.
- To setup and manage your account, process transactions, contact you as necessary, personalize your experience, and deliver relevant content.
- To ask for ratings and reviews of services or products.
How We Display and Share Your Information
Publicly Displayed Information
When you create an account on Bakkoo, we create a member profile for you. This profile contains your username, profile picture, background image, site activity (personal, mentions, favorites, and friends), profile details, name, projects submitted (for Project Creators), backed projects, and forum activity (topics created, replies, and favorites). Your profile is publicly viewable and some of the following will be displayed:
- Last active date
- Activity streams (personal, mentions, favorites, and friends)
- Name, Friends, and Groups
- Forum activity (topics started, replies, and favorites)
- Any other information you display in biography or other fields
Each project page has community tabs for "Comments" and "Backers". If you comment on a project or back a project, your name, profile picture, date, and comment or note will be publicly displayed in the related tab. Please make changes to your profile image or name if you would like to change the displayed information.
Published projects also publicly display the project creator's name, profile picture, and the number of projects created in the sidebar along with a link to their profile. Project creators should create their account and profile with this in mind.
We do not display or allow public access to the following information:
- Your Bakkoo account password
- Your IP address
- Your phone number and address
- Personally identifying information in communications between you and Bakkoo staff
- Any payment information for orders or subscriptions
We do not and will not sell your personal data to anyone.
Third-party Information and Gateways
We do not sell, trade, or otherwise transfer to outside parties information unless we provide users with advance notice (and never for commercial purposes). This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Project Creators and Information
Bakkoo may collect statistics about the behavior of visitors to its websites. Bakkoo may display this information publicly or provide it to others. However, Bakkoo does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
Bakkoo discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Bakkoo's behalf or to provide services available at Bakkoo's websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Bakkoo's websites, you consent to the transfer of such information to them. Bakkoo will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Bakkoo discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Bakkoo believes in good faith that disclosure is reasonably necessary to protect the property or rights of Bakkoo, third parties or the public at large. If you are a registered user of an Bakkoo website and have supplied your email address, Bakkoo may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with Bakkoo and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Bakkoo takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Our safety protocols include, but are not limited to, the following measures: malware scanning, monitoring for security holes and other vulnerabilities, encryption via Secure Socket Layer (SSL) technology, other measures to safeguard personally-identifying information when it is entered and stored, and secure payment gateways.
If Bakkoo, or substantially all of its assets, were acquired, or in the unlikely event that Bakkoo goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Bakkoo may continue to use your personal information as set forth in this policy.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Can change your personal information by:
- Emailing us
- Logging in to your account
- Live chatting with us or by sending us a support ticket
Our Site and Do Not Track signals
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Third-party Behavioral Tracking Not Allowed
It's also important to note that we do not allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
We understand the Fair Information Practice Principles and agree that how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
- We will notify you via email within 7 business days.
- We will notify the users via in-site notification within 7 business days.
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and other requests or questions
- Process orders and to send information and updates pertaining to orders.
- Send you additional information related to your product and/or service
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at:
- Follow the instructions at the bottom of each email.
And we will promptly remove you from ALL correspondence.