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Risks and challenges
Delivery Time: We at DELONE work with the most trusted and experienced watchmakers who guide us with their decades of expertise. We have been dealing with our manufacturer for months developing our watches and finalizing the prototypes.
Through visiting the factory in Switzerland in person we have established a strong relationship, which has given us a lot of confidence in our business partners. Unfortunately, there is always a risk that manufacturing times may be delayed in order to ensure an immaculate product. But our manufacturer has been in the business for 4 generations now, which is why this risk is substantially reduced.
Shipping & Customs: Shipping is free of charge and we will take care of it no matter where you live, so you won’t need to worry about that. However, custom processes can lead to a delay and unfortunately, there is nothing we can do to speed this up.
Also, there might be customs charges if you live in a country outside of the EU. But should you have any questions about this, feel free to contact us at firstname.lastname@example.org
Please note that customs charges for countries outside of the EU may also apply once we send a gifted watch.